Return and Refund

Before returning any item, it is necessary to contact us at to obtain a Return Merchandise Authorization (RMA) number. No returns will be accepted without a RMA number. The software may be returned for replacement purposes only which implies that it should not be returned for credit. An opened, non-defective product could not be returned. No exceptions can be made on this matter as this is according to the policies set forth by the manufacturer. In the case of defective products, if suppose a product is found to be defective within 15 days from the date of purchase, Servercenter will issue a RMA and if applicable, replace the product according to the manufacturer policies and guidelines. Return instructions will be provided by the company and it is the responsibility of the client to return the products in a timely manner to the respective warehouse location.